Question: Read the case properly and answer the question The company x conducted benchmarking with similar companies within the same business area and they come to

Read the case properly and answer the question
The company x conducted benchmarking with similar companies within the same business
area and they come to a conclusion that they are not fully realizing the benefits of the new
information system. You have been hired to help the company to know the reasons, what are
the factors you would explore, and provide examples for each?

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