Question: read the case study and answer the two questions in case study format M&L Manufacturing makes various components for printers and copi - ers. In
read the case study and answer the two questions in case study format
M&L Manufacturing makes various components for printers and copi
ers. In addition to supplying these items to a major manufacturer, the
company distributes these and similar items to office supply stores and
computer stores as replacement parts for printers and desktop copiers.
In all, the company makes about different items. The two markets
the major manufacturer and the replacement market require somewhat
different handling. For example, replacement products must be pack
aged individually whereas products are shipped in bulk to the major
manufacturer.
The company does not use forecasts for production planning. Instead,
the operations manager decides which items to produce and the batch
size, based on orders and the amounts in inventory. The products that
have the fewest amounts in inventory get the highest priority. Demand is
uneven, and the company has experienced being overstocked on some
items and out of others. Being understocked has occasionally created
tensions with the managers of retail outlets. Another problem is that
prices of raw materials have been creeping up although the operations
manager thinks that this might be a temporary condition.
Because of competitive pressures and falling profits, the manager
has decided to undertake a number of changes. One change is to intro
duce more formal forecasting procedures in order to improve produc
tion planning and inventory management.
With that in mind, the manager wants to begin forecasting for two
products. These products are important for several reasons. First, they
account for a disproportionately large share of the company's profits.
Second, the manager believes that one of these products will become
increasingly important to future growth plans; and third, the other prod
uct has experienced periodic outofstock instances.
The manager has compiled data on product
demand for the two products from order records
for the previous weeks. These are shown in the following table.
Unusual order due to flooding of customer's warehouse.
Questions
What are some of the potential benefits of a more formalized
approach to forecasting?
Prepare a weekly forecast for the next four weeks for each prod
uct. Briefly explain why you chose the methods you used. Hint: For
product a simple approach, possibly some sort of naiveintuitive
approach, would be preferable to a technical approach in view of the
manager's disdain of more technical methods.
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