Question: Read the case study at the end of Chapter # 2 - Data - Driven Decision - Making, and provide your response for the following

Read the case study at the end of Chapter #2- Data-Driven Decision-Making, and provide your response for the following questions.
1. What data analytics tools did Rick Albany use to capture and analyze the data in this case?
2. What is fishbone analysis? How does it help in decision-making?
3. How effective was data-driven decision-making in this case?

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