Question: Read the case study below and answer ALL of the questions that follow MTN SA to recruit 1 5 0 digital experts MTN SA is
Read the case study below and answer ALL of the questions that follow
MTN SA to recruit digital experts
MTN SA is recruiting digital experts, as the mobile operator seeks to become Africas leading digital platform business
within three years.
MTN says its expansion drive to become a fullyfledged technology services company is in full swing.
It is now looking to fill many new critical roles, including user experience and user interface designers, product owners,
performance marketers, digital content specialists, ecommerce experts, full stack developers, scrum masters and business
analysts.
With SAs unemployment rate at a record in the third quarter of and more than half a million jobs shed
nationwide, MTN says it is crucial that companies help create more jobs and opportunities.
The move to seek fresh digital talent ties in with MTN Groups ambition to become Africas leading digital platform
business by
SAs secondbiggest telco says the drive for digital solutions in the fourth industrial revolution IR is an important enabler
of jobs growth and an avenue to help close skills gaps.
We intend to lead the delivery of a bold new digital world and are therefore looking to expand our teams to ensure we keep
challenging what we do to always do better, says Tebogo Maenetja, chief of human resources at MTN SA
As we recover from the devastation of COVID exciting job openings for young people and those with highlevel digital
skills and aptitude are opening up within MTN proof of the power that connectivity holds for South Africans.
We are innovating more and investing to lead with platforms that will all be powered by MTN notes Maenetja.
Our experts and expertise will be central to helping us bring these benefits of the modern, digital world to more South
African citizens, but we know our success will be measured by the quality of our people and our ability to create and to
influence and improve the lives of all.
MTN says COVID has accelerated digitalisation, evidenced by the surge in certain IR technologies, including artificial
intelligence AI in medical diagnosis, the internet of things IOT for consumer goods, and mobile applications for financial
transactions.
This, MTN says, has prompted the need for new solutions and talent.
The way people live, play and work has changed forever, and MTN is embracing a new world of digital technology and
service in areas like fintech, AI IOT, robotics and many more.
There is much to do as we continue expanding our solutions, put more focus on innovation and keep investing in the
quality of our network. We look forward to welcoming over highlevel candidates to MTN SA in as they join us on
the next exciting chapter in our journey, concludes Maenetja.
QUESTION Marks
Propose a SHRM theoretical framework that can be optimally employed by MTN SA to align its HR strategy with the overall
organisational goals. In light of MTN SA's unique characteristics, provide a compelling rationale for why this specific
approach is the most suitable, emphasising its strengths and potential benefits while also addressing any challenges that
might be anticipated in its implementation
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