Question: Read the case study, then answer the questions that follow. Prasad recently joined Vital Community Services, taking on the role of the team leader. Prasad

Read the case study, then answer the questions that follow.
Prasad recently joined Vital Community Services, taking on the role of the team leader.
Prasad has recently moved to Australia from India. He was very pleased that his experience with children in India has been recognised and he could get employment in a team leaders role.
Prasad had been employed in India for over 15 years, during which time he had campaigned for the rights of children and vulnerable people. Prasad was known to be a skilled and dedicated worker.
After settling into his new role, Prasad noticed some of his team members making quiet jokes when he was around the office. Some would giggle or quietly laugh when he would speak and do silent movements ridiculing his natural gestures.
During lunch, Prasad overheard some of the team mention his name and put on an Indian accent during their conversation. This happened more obviously when Prasad was giving the team updates during their weekly catch-ups.
Furthermore, one of the team members, Ben, would send regular emails to the rest of the team with jokes and comical images about Indian culture. When Prasad attempted to ignore these jokes about him, he also noticed the responsiveness of his team decline. They were not supportive of his requests and lacked the team cooperation and loyalty he needed to complete tasks.
Prasad began to lose his confidence in his new role and team leadership. He felt humiliated because of his culture and ethnic background, and he could not understand why his team were not as welcoming as he expected. They did not make him comfortable in his position as their team leader.
Eventually, Prasad withdrew his interaction with the team, cancelling meetings and confining his communication to emails rather than a face-to-face discussion.
The jokes about Prasad failed to cease and became targeted at his withdrawn behaviour. He became agitated and depressed until he completely withdrew from the workplace and ceased working due to increasing stress.
Prasad was also homesick, as all his family and friends resided in India.

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