1. Read the case study thoroughly and take notes on important points and issues.
2. Identify the key problems and challenges faced by Maria Thompson and FastBurger.
3. Conduct research on relevant concepts, theories, and best practices in human resources management that apply to the case (the problems and challenges you identify).
4. Develop recommendations for how FastBurger could have better handled the situation and prevented the legal action taken by Maria.
5. Write a well-structured case analysis report that includes the following sections:

• Introduction: Briefly introduce the case and its main issues.
• Problem Statement: Clearly state the key problems and challenges identified in the case.
• Analysis: Analyze the case using relevant HR concepts, theories, and best practices. Address the following questions:
  • Was the performance management system implemented by Steve fair and reasonable?
  • Did Maria have sufficient grounds to claim wrongful dismissal and constructive dismissal?
  • Did FastBurger discriminate against Maria based on her age?
  • Was FastBurger responsible for providing Maria with additional training and coaching?
  • What are the potential risks and complications of using incompetence as grounds for termination?
• Recommendations: Provide practical recommendations for how FastBurger could have better managed the situation and prevented the legal action taken by Maria.
• Conclusion: Summarize the main findings and lessons learned from the case