Question: Read the chapter s closing case, and then answer the question. chapter s closing case Entrepreneur and firm founder Oscar Farinetti has said that Eataly's

Read the chapters closing case, and then answer the question.
chapters closing case
Entrepreneur and firm founder Oscar Farinetti has said that Eataly's "informal style of communication shows how direct and approachable we are, just the way people like." A focus on customer preference for a certain culture or set of values is most described by which of the following?
a. Relationship orientation
b. Resource-based view
c. Institution-based view
d. Market orientation

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