Read the chapter's mini case, and then answer the question.

chapter's mini case

Companies such as ExxonMobil who place a high degree of importance on ethical actions must be able to make ethical decisions. If the firm wanted to determine if there was a conflict of interest, what would its first step be$?$

a$.$ Identify the people affected by the situation and their rights and obligations.

b$.$ Determine the right thing to do$.$

c$.$ Identify the alternative decisions and consequences.

d$.$ Define all the facts and circumstances, including who, what, where, when, and how.