Read the following abstract below and answer ALL the questions that follow.

Since

$1$

$9$

$1$

$9$

$,$

$$the International Labour Organization

$($

ILO

$)$

$$is working to ensure labour justice through promoting tripartite

agreement among its member states as a means of giving voice to all parties. The basic premise of tripartite labour

relations is that all the parties

$$

$$employers$,$ employees and state, have equal status and have an important role to play as

social partners for sustained progress in the society. A further development is gaining recognition in situations where the

established tripartite partners choose to open up the dialogue and engage with other civil society groups, to gain a wider

view and agreement on issues beyond the world of work. There is also interplay between labour relations and the dynamics

related to customer satisfaction and internal and local competition. From a somewhat different point of view Scholars add

two more role

$-$

players and argue that employment relationship is pentagonal in nature, as opposed to the traditional

tripartite, to include competitors and customers. Question $2(25$ marks$)$ The practises and activities in managing

public service workplace labour relations

can be viewed as those aimed at

improving relations, co$-$operations and

optimising conflict levels among a variety

of employees, irrespective of the

existence or nonexistence of trade

unions. Examine all the aspects in relation

to workplace Level Labour Relations

Management Practises in the South

African Public Service. List and discuss the following aspects

$$ Communicating

with employees

$$ Handling grievances

$$ Retrenchments

$$ Dealing with

discipline

$$ Handling of

disputes