Read the following brief case study and answer the question that follows. CASE STUDY You have just been promoted to regional manager and are now responsible for the effective running of 25 coffee shops in your territory. Each coffee shop has a manager, two assistant managers, and a staff of between 4 and 9 employees. Although the manager of each shop is responsible for the daily running of his or her location, you are responsible for ensuring that they are effective and that they each fulfill their leadership role consistently with company policy. Use your knowledge of leadership to answer the following question. You and your coworker Jill both watch your supervisor Owen interact with a new colleague. When you comment to Jill that Owen came across as a strong leader, Jill looks at you questioningly and says, "Really? I didn't think so at all!" What leadership theory explains both of your reactions? Transformational theory O Charismatic theory O Attribution theory If you need your employees to take inventory and restock the store with the new inventory, what type of leadership style would be most appropriate? O Transactional leadership O Transformational leadership O Charismatic leadership