Read the following case study and answer question 3:

The client, a large government agency, briefed Business Analysis (BAPL) to provide them with business analysis to improve process redesign and system integration solutions across the criminal- justice agencies (Police, Justice, Corrections, and Communities). BAPL undertook a series of initiatives (projects) that included: Transfer Bench Charge Sheet, Court List Query, Notifications, Court Results, Reference Data Management, Single Offender Identifier, and Single View Query.

The client had a program of work to integrate multiple systems across the criminal-justice agencies. The agencies were disparate with little or no integration between the systems, which meant that end-to-end business processes did not flow smoothly, resulting in a poor internal and external customer experience. Duplicate information existed across the business functions customer information was manually keyed into several IT software systems, often resulting in incorrect customer data. This caused both inefficiency in data collection and communication errors. The biggest challenge for the client was in the way the data varied in the definition, management, and storage within the criminal-justice agencies.

Source: Business Analysis. 2021. Justice, case study. [Online]. Available at: Case Studies Business Analysis (business- analysis.com.au) [Accessed 03 March 2023].

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Q.3.1

Design a stakeholder communication and collaboration plan. In your plan, consider the timing and frequency of collaboration, location, available tools, delivery methods and make assumptions about the preferences of the stakeholders.