Question: Read the following case study and answer questions that follow: A healthcare provider was looking to develop a new electronic records management system that would
Read the following case study and answer questions that follow: A healthcare provider was looking to develop a new electronic records management system that would enable them to more efficiently manage patient records and improve the quality of care. The provider's IT team had experience using the Waterfall software development life cycle model in the past, and so they decided to use this model for the new project. The project began with a requirements gathering phase, followed by a design phase where the team created detailed specifications and mockups of the system. This was followed by a coding phase where the team implemented the system according to the specifications, and then a testing phase to ensure that the system met all of the requirements. As the project progressed, the team began to encounter several challenges. First, they found that the requirements they had gathered at the beginning of the project were incomplete and that they needed to go back and gather more information from the end-users. Second, the design phase took longer than anticipated, and as a result, the coding phase was delayed. Finally, when the system was tested, several issues were discovered that required significant rework to fix. In the end, the healthcare provider was disappointed with the final outcome of the project. The system did not meet all of the requirements, and it was delivered much later than originally anticipated. Upon reflection, the IT team realized that the Waterfall model was not the best choice for this project. They had assumed that the requirements would be stable and that they could complete each phase of the project before moving on to the next. However, in reality, the requirements were subject to change, and this had a significant impact on the project timeline. a) What could have led to the healthcare provider's decision to develop a new electronic records management system? (5) b) Justify the providers IT teams choice of the waterfall model for this project. As part of your justification, elaborate this model. (5) c) What steps were involved in the requirements gathering phase of the project, and how were the requirements determined? (5) d) What challenges did the team face during the coding phase, and how did they overcome them? (5) e) How was the testing phase conducted, and what criteria were used to determine if the system met all the requirements? (5) f) Did the new electronic records management system meet the healthcare provider's expectations and improve the quality of care?
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