Read the Following Case Study and then answer the questions at the end.Write a response to address the questions.

Questions:

1. If you were an employee, what follow-up question might you ask after Anne's answer and what type of response would you be looking for?
2. Why do think so many organizations put so much emphasis on the importance of IT projects in today's market? How is the role of IT evolving to serve more of a businesses' needs?
3. If you were in Anne's position, what answer would you have given to the question at the end? Assess how you think the audience would respond to your answer

Case Study # 1

Anne Roberts, the director of the Project Management Office for Information Technology at a large retail chain, stood in front of 500 people in the large corporate auditorium to explain the company's new strategies during a monthly all-hands meeting. She was also streaming live video to thousands of other employees at other locations, suppliers, and stockholders throughout the world. The company had come a long way in implementing new information systems to improve inventory control, sell products online, streamline the sales and distribution processes, and improve customer service. However, a recent security breach had alarmed investors and the stock price plummeted. People were anxious to hear about the company's new strategies.

Anne began to address the audience, "Good morning. As you know, competition is fierce in our industry. We have made a lot of progress the last few years to become a more agile organization, especially in valuing people over process and responding to change over following a plan. We allhave towork together to overcome recent problems.

Our two most important goals include providing the best computer security possible and improving online collaboration tools for our employees, suppliers, and customers. Our challenge is to work even smarter to deliver solutions that provide the most benefit for the company by leveraging the power of information technology. If we succeed, we'll continue to be a world-class corporation."

"And if we fail?" someone asked from the audience.

"Let's just say that failure is not an option," Anne replied.