Read the following examples and identify which leadership function the manager is performing.

a. __Verner Campbell is concerned about his newest employee, Robert Howe. In looking over his sales reports, Verner sees that Robert hasn’t been performing well and has only met his sales goals once in the past 6 months. Verner is thinking about ways to help Robert improve his sales performance

b. __Russ Kahn is a manager for a firm in the technology industry. Russ feels it is vital for him to monitor the changes in the industry and look for opportunities presented by those changes. If he sees a major trend emerging, Russ sets an objective to learn more about it and to determine ways for his company to participate in the trend.

c. __Jasmine White is a manager who spends a lot of time with her employees helping them to attain their goals. She looks for ways to motivate them, makes sure they are trained well, and gives them a great deal of freedom to do their jobs in the best way for them, while still working to achieve the goals of the organization.

d. __Roger More is focused on how his company can better serve its customers. He is constantly looking for ways he can design jobs and his department in the best way to be as flexible as possible to meet the needs of their customers.

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