Question: Read the following request message, and then answer the question. To: Customer Support From: Helen Martin Subject: Warranty Information for Netbook Computer Dear Customer Service,

Read the following request message, and then answer the question.

To: Customer Support

From: Helen Martin

Subject: Warranty Information for Netbook Computer

Dear Customer Service,

I need this information by noon tomorrow at the latest. My team has an important presentation to give, and my netbook crashed while we were working on the presentation. I can

t find the warranty information anywhere. So I have a few questions.

Where is my warranty information? How long does it normally take to repair these machines? Do I have to mail the netbook to you, or can I bring it to your local repair shop?

Will you please answer these questions in a timely manner? Thank you in advance for your help.

Regards,

Helen Martin

Revision A:

1 .

Where do I find my warranty information?

2 .

How long does the average netbook repair take?

3 .

Do I need to mail in my netbook for repairs or bring it to your local repair shop?

Revision B: Where is my warranty information? How long does the average repair take? Do I have to mail in my netbook?

Revision C:

Where do I find the information?

How long does it take?

Can I take it to my local shop?

Which of the preceding revisions is the best revision for the body of this message?

Revision A

Revision B

Revision C

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