Question: Read the following training evaluation problem, then carefully answer the questions that follow. Before beginning, you should be familiar with Kirkpatricks (1976) four levels of
Read the following training evaluation problem, then carefully answer the questions that follow. Before beginning, you should be familiar with Kirkpatricks (1976) four levels of criteria for evaluating training programs:
Walstart has recently designed a training program for their employees on crime prevention. Employees will attend a two-hour workshop designed to train them to watch for shoplifters. They will also be taught procedures that should be used when identifying a potential shoplifter. This workshop primarily includes videos of Walstarts policies, conducted in large rooms that can accommodate up to 150 trainees at a time. You are called in to help Walstart evaluate the effectiveness of their training program.
1. You first ask Walstart whether they conducted an organizational needs assessment with respect to designing this training. What factors might be particularly important for you to know with respect to this type of needs assessment?
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