Question: Read the opening chapter case on page 3 4 9 of the print textbook about Marriott . Choose a business and describe the opportunities they

Read the opening chapter case on page 349 of the print textbook about Marriott . Choose a business and describe the opportunities they can use to improve quality control or use SOPs.
Taking into consideration the examples from the chapter, discuss some examples of common and special cause variations you have seen in businesses you frequent.

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