Read the opening chapter case on page $369$ of the print textbook about the Michigan Hospital Pharmacy. Cite personal experiences you have observed of businesses with inefficiencies such as this. Describe how they could benefit from one of the four basic principles of lean operating systems.

Using what you learned in this class do you think operations management concepts and methods such as Lean principles and Six Sigma can help businesses bounce back after COVID$-19?$ Provide an example.