Read the passage, and then answer the question.

2 The following list includes the stakeholdersranked by level of impactmost affected by our closure. Employees will feel the greatest impact from our closure, followed by our customers, and then the community. Employees The employees who will lose their jobs are the stakeholders most affected by the shutdown of our company. The most critical issue faced by employees is the loss of income and the task of finding a new job in an economy where jobs are extremely scarce. We should provide laid-off employees with a severance package to help them while they seek and obtain a new job. Customers are also stakeholders, and together they form a group we must take into consideration. Many consumers and other businesses depend on us. With our company no longer offering services, the customer group will have to find a new means of shipping, which could affect them in many different waysfrom an increase in operations cost to a loss of business. Businesses and consumers must be made aware of our closure early enough to find alternative service providers to meet their shipping needs. Community Members Additionally, the closing of our companys operations will affect the local community and economy in many surrounding areas. For example, Mississauga, Ontario, is one of many cities that will suffer from the loss of thousands of jobs. We need to assure residents that we will provide assistance for the affected areas through retraining and education initiatives. Which design technique would improve the readability of this passage? Check all that apply. a) Multiple bulleted or numbered lists b) Increased white space c) Boldface font headings