READ THE SERVICE CONCEPT BELLOW, AND ANSWER THE QUESTION.

BASED ON IT, FORMULATE HUMAN RESOURCES POLICIES THAT HELP YOU ACHIEVING SERVICE QUALITY.

Service Concept - I

The name of our service is Ride-sharing service, in which those who travel alone, we make them travel together in the same way there money is also saved.

Business is we club all the travelers travelling alone so that they share their ride- We club all the travelers travelling alone so that they share their ride travel together so that their daily expenses will be saved, their petrol expenses will also be saved.

And save money along the way- If all these people start going together instead of going every day alone, then they will also save a lot of money and at the same time going in the same way, there will be no loss of their time and along with saving this money, they will reach office on time. In this, we also take care that there is no one late for the office because nowadays traffic is very much, then we try to get such people to travel together working in the in the same route or those who come to the office in the same direction, if the people traveling in different directions will travel together, then all will be late, so along with the money, we also assure that they reach office on time.

We sell pollution reduction, comfort, cost reduction, availability- We provide such facility in which the pollution is reduced as much as possible, the comfort of the customers is also taken care of, the cost is also low and our service is easily available, it does not require much effort to use it. We make as many people travel together as many people have space in their car, We do not compromise customers' comfort just to earn money.

Customers are - People who go to jobs everyday on a 4-wheeler alone- Our customer is the one who travels alone in the car to go to office every day, then we target them and make them travel together in the car itself, which can save their money too.

They will get compensated for sharing ride- People who use this facility and share rides also get some benefits, such as they cost less than the daily expenses, as well as they get offers of good benefits which they can use in their next rides.

Outcome- less traffic, less pollution, shared reduced cost- The outcome of this will be that there will be less pollution as fewer vehicles will come out. With this, the pollution will also be reduced, as less vehicles will come out because a lot of people are traveling together, the traffic will be less, the money will also be saved, the traffic will be less, the pollution will also be less.

1. BASED ON THE SERVICE CONCEPT ABOVE, FORMULATE HUMAN RESOURCES POLICIES THAT HELP YOU ACHIEVING SERVICE QUALITY.