Question: READ the SITUATION and RE-WRITE the letter (given below) using the proper business letter format, with appropriate vocabulary, tone and style to portray a professional

READ the SITUATION and RE-WRITE the letter (given

READ the SITUATION and RE-WRITE the letter (given below) using the proper business letter format, with appropriate vocabulary, tone and style to portray a professional image. Be sure to make the letter issue-focused and leave out the unnecessary details | description. You may include other necessary details to make this letter complete 11:53 pm SITUATION As the IT staff of Keng Wah & Co., Ms. Anna Zee had recently purchased five Acer notebooks from Home Electrical Goods in Subang Jaya for her firm. However, after two months of usage, two of the notebooks malfunctioned. Seeing that this happened during the warranty period, Ms. Anna Zee decided to take the notebooks back to Home Electrical Goods to get them repaired. However, her encounter with the technician at Home Electrical Goods was very disappointing and frustrating. 11:53 pm She decided to write a letter to the Director of Home Electrical Goods, Mr. Richard Chow, to report the entire incident and to ask for an immediate solution. Below is the letter that she had written. 11:53 pm

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