Question: Read through the resources located on the Further Resources tab. Identify an organizational process that would not likely have an established procedure and thus relies

Read through the resources located on the Further Resources tab. Identify an organizational process that would not likely have an established procedure and thus relies highly on heuristics (personal judgment) and a variety of outcomes or procedures. For example, what email to reply to first in an inbox backlog. Construct a simple repertory grid with all elements pre-supplied. Design a simple experiment to build an improved process based on the results from three groups of individuals: low performers, mid-range performers, and high performers

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