Question: Read, understand, analyze the case and answer the given questions Ali, logistics manager of the ABC Company, has considered replacing the firm's manual customer orde

Read, understand, analyze the case and answer the given questions
Ali, logistics manager of the ABC Company, has considered replacing the firm's manual customer orde management system with electronic ordering, a web-based application. He estimates the current syster including labor, costs $3.75 per order for transmission and processing when annual order volume is und 35,000. Should the order volume equal or exceed 36,000 in any given year, Mr. McNeely will have to hire additional customer service representative to assist order reception in the manual process. This would ra the variable cost to $4.15 per order. He has also estimated the rate of errors in order placement and trans to be 14/1,000 orders.

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