Question: Really appreciate if anyone can help with this computer network problem! Messages arrive at random (as a Poisson process) to be sent across a communication

Really appreciate if anyone can help with this computer network problem!

Messages arrive at random (as a Poisson process) to be sent across a communication link with a data rate of 9600 bps. The link is 70% utilized, and the average message length is 1000 bytes. Determine the average waiting time for the cases of (i) constant-length messages; (ii) exponentially distributed length messages

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