Reasons, a needs assessment, and ongoing training are essential. For several reasons, a needs assessment and ongoing training are essential for firms like Whirlpool. Firstly, a needs assessment helps identify the organization's specific skills and knowledge gaps. By understanding the areas where employees lack proficiency, the company can develop targeted training programs to address those gaps (Martocchio, 2018). This ensures that employees have the necessary skills to perform their jobs effectively and efficiently, improving productivity and performance. Secondly, ongoing training is crucial because industries and technologies are constantly evolving. Innovations, market trends, and changing customer demands require employees to adapt and learn new skills (Kamberidou, 2020). By providing continuous training, firms like Whirlpool can keep their workforce up-to-date with the latest knowledge and practices, allowing them to stay competitive in the market. Additionally, ongoing training shows a commitment to employee development and fosters a learning culture within the organization (Kamberidou, 2020). It boosts employee morale and engagement, as individuals feel valued and supported in their professional growth. This, in turn, can lead to higher employee retention rates and attract top talent who seek opportunities for advancement and skill enhancement