Recently a large sales company computerised their sales operation to improve their profit and speed up their services. This company has many branches at different locations. The company introduced the network concept to connect the HQ with all branches. They purchased the required hardware and software to implement the computerised system. Now, the company appointed you as an IT specialist to implement the above system in their company.

A. State the appropriate change over methods that can be used as part of the systems implementation. (20 marks)

B. Discuss the potential strengths of the method you adopted (20 marks)

Part II

C. What are the FOUR environmental changes which calls for a BPR in an organisation? (20 Marks)

D. John Doe is a small entrepreneur who produces and sells shoes in the past 10 years. He has been doing all his book keeping manually. Recently, he has experienced a quick growth in the market and his business tends to be increased with his wholesalers and retailers.

Explain the purpose of a Business Process Reengineering (BPR) for his business and how he can benefit from BPR. (20 Marks)