Recognize and define the problem. Gather relevant data or information. Identify possible solutions or options to solve the problem. Reach a decision. Evaluate the results. Test or assess the solutions. Figure 1: The decision-making process [10 marks] b) Management is not (and cannot be) based on simplistic principles. Different and changing situations require managers to use different approaches and techniques. Due to Covid-19 pandemic, Air Asia, which is one of the renowned airline company had decided that the best approach to minimize the effect towards its company financial and survival is through cutting down the number of employee. As a manager in the technical department, you have been asked to cut down 10% - 20% of the total employees which roughly equivalent to RM 20,000 salary saving per month in the department. Currently, the department consist of four mechanical engineers, two electrical engineers, four maintenance engineer, 8 technicians and two administration staffs. i) ii) Select the best decision making style that you think suit in making this important decision and explain the reason of your selection. [4 marks] Figure 1 illustrates the decision making process. As a manager, you foresees that the department could survive without a need to cut down the existing staffs, but you definitely need to gather additional data in order to support your alternative solution. By inculcating the critical thinking process, outline the additional data or information that you required in order to convince the top management that an alternative solution is better than cutting down the staff. Later, list TWO (2) possible solution or options to solve the problem and support your decision. Hint: Engineer's salary in average = RM 3000/person/month Technician's salary in average = RM 1800/person/month Administrative staff's salary in average = RM 1000/person/month