Question: Recommendations for: Job Analysis & Why Job Descriptions are important Recruitment Plan both Internal and External for front customer service positions Include Recruitment Sources and

Recommendations for:
Job Analysis & Why Job Descriptions are important
Recruitment Plan both Internal and External for front customer service positions
Include Recruitment Sources and Type of Recruitment Message
Type of selection predictors. If including interview, structured or unstructured?
Support, including validity correlation coefficients, and an explanation of why Mia should care about validity...
Type of scoring system used and/or how to combine the selection predictors recommended

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