Question: Refer to Additional Case 7 . 1 . Shannon's first step in developing the new performance appraisal system is to: develop the performance management process

Refer to Additional Case 7.1. Shannon's first step in developing the new performance appraisal system is to:
develop the performance management process he will use.
identify the performance appraisal tool(s) he wants to use.
identify the performance dimensions to measure.
communicate the changes in the program to the employees.
 Refer to Additional Case 7.1. Shannon's first step in developing the

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