Question: refers to an approach to assessing performance that targets managers' attention on four areas: financial, customer, internal business process, and learning and growth. a. SWOT

refers to an approach to assessing performance that targets managers' attention

refers to an approach to assessing performance that targets managers' attention on four areas: financial, customer, internal business process, and learning and growth. a. SWOT analysis b. PESTLE analysis c. *The balanced scorecard d. The triple bottom line e. EFQM Model

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