Reflect on the below and consider the change management plan ( 500 words )

Compose a reflection in which you respond to the following question

- To promote deeper thinking and critical reflection, you might find value in: o Considering, and crafting responses to some of the following questions, which are not exhaustive: - What challenged my assumptions - how do I know this? - How and why did I develop these assumptions - how do I know this?

1. INTRODUCTION

The purpose of this report aims to investigate the most effective change management plan that can be used for our brilliant practice of briefings, shown in our chosen organisation Pazar. The report's objective is to showcase the tasks required and the resources used to help promote briefings, as we aim to result in an effective, efficient, comfortable and rewarding workplace. The discussion of employee importance, relationships, and the overall work environment is explored in relation to briefings. Furthermore, our change management plan aims to promote how our idea and exploration of briefings is effective within organisations.

1. THE BRILLIANT PRACTICE

A Brilliant practice means finding and using the best ways of working to achieve business goals. It would be a great advantage to promote and implement our excellent briefing practice to other businesses/organisations given how beneficial it is to both individuals and the workplace. Further research of the tasks and assets necessary to support a set plan for the organisation is needed to help promote this practise. Through Pazar, it is notable that the food as well as the environment of a trendy warehouse setting with a street market vibe is a comfortable setting for customers, owner of Pazar Atila prides himself on customer service and experience. In order to keep up with such a fast paced environment while maintaining customer professionalism, Pazar implements its brilliant practice briefings' ', this will be discussed through the following report.

CHANGE MANAGEMENT PLAN

3.1. Tasks required to implement the innovation

Briefings are a prepared meeting given by the manager prior to service commencing to facilitate open communication between management and employees who work under them or/and under their supervision. It is a daily/each shift routine and the attendance of all employees is crucial as it can involve discussions about problems that can be encountered during service, establishing roles and tasks that need to be completed during service, or reflecting on the performance as a whole. In which a briefing is as its name brief, it is meant to be held as a short simple (Relevantly effective) meeting. This is done so all those who are involved are not overloaded with information at once. This is to ensure regular communication is upheld, allows employees to prepare and navigate their way through obstacles, also prioritise their tasks and shift time to a more effective manner. In order to implement the innovation within the organisation, training must be conducted. It is vital to provide training to the staff who will be conducting the briefings. Aguinis 2009, Kraiger et al. 1993 (as cited in Aguinis & Kraiger 2008) mentioned that training allows for declarative knowledge where employees are aware of what is going to take place, and procedural knowledge where employees will learn how to utilise the new skills that will be absorbed. After completing training, management will then be able to delegate members who will be in charge of conducting briefings.

3.2. Resources required for the innovation

As it would be beneficial to promote the way we have executed this practice, further investigation of tasks and resources required to accompany this set plan for the organisation is necessary.

Departments such as the back of house, includes the kitchen and bar staff. A spreadsheet of stock is provided during a briefing, this allows great communication between staff as they all know what is available to them and what resources can potentially be ordered during the week. Other resources include, whiteboards that are used to plan out what duties are needed for the service period ahead as well as a delegation of who is completing what tasks. Whiteboards are an easily accessible communication resource that allows employees and leaders to avoid miscommunication and prevent mistakes. Whilst the team leader is writing and contributing to the whiteboard schedule for the service period, this is the time that refreshments of food and drink is shared between the workers. The approach of these refreshments allow a comfortable and sociable work environment. These may include new dishes that the head chef is triling out as he values his staff's opinion. Due to this, menus are distributed as a discussion of what to add, subtract or alter. These resources accompany a great management plan for all organisations to implement briefings into their workplace schedule. The unique use of the refreshments allows employees to feel appreciated, rewarded and comfortable ultimately resulting in a healthy relationship with their leaders. Briefings contribute to a practical, positive and balanced service period which is crucial for a hospitality environment.

3.3. Evaluation plan

The change management plan at Pazar allows the implementation of modifications and innovations to adopt smoothly within the workplace environment. It also encourages employees to increase communication skills, output, reduce risks and overall perform well. This plan can assist companies to become more profitable as its main motive is to provide pre-shift briefings to reduce miscommunication and increase comfortability resulting in a balanced and positive workplace.

3.3.1. Evaluation of brilliant practice

Pre-shift briefings will benefit the organisations, as it addresses a wide range of topics, including shift changes, list of menus and cost modifications, business revisions, or upcoming occasions as well as improving outputs and minimising work related health and safety that all employees need to be aware of (Costantino 2021). The approach at Pazars briefings allows a sense of leisure and enjoyment which is necessary for all organisations to implement to result in a positive and practical workplace.

3.3.2. Evaluation of change management plan

In order to help everyone actively collaborate in the change management plan at Pazar, the company needs to determine that the new management plan targets and reflects the new direction of the company. While the company is implementing the new strategies it is necessary to examine the company's objectives in more detail. As change is a complex and dynamic process, it needs to be managed and introduced correctly. Staff need to be informed and made aware of why the implementation of pre-shift briefings is occurring, as it can help them reduce overall stress and keep the employees updated regarding the changes in the management plan (Pappas 2020). The change management plan is implemented to support the pre-shift briefing practice, as it allows innovation to adopt steadily, allowing great satisfaction of the new direction of the workplace. The measurement of this change management plan will allow companies to gather an insight into the organisation's overall performance, ultimately desiring for an increase of communication skill, comfortability and development of positive relationships within the workplace.

1. CONCLUSION

Briefings are an important part of an organisation's environment, therefore providing staff with a spreadsheet of stock, whiteboards to plan out duties, and refreshments allows them to feel comfortable and prepared for the service ahead, as well as appreciated and rewarded within the work environment. Although briefings can be used in multiple organisations, the excursion and resources we have used in our briefings contribute to a positive and well balanced workplace. The change management plan at Pazar allows effective implementation of modifications made in the company, and encourages employees to adopt, acknowledge and perform well. It also increases communication skills, output, and reduces risks ultimately becoming more profitable.