Reflection Exercise $1$ worth $5\%$

Reflection Exercise One $-$ Worth $5\%$

Complete and Submit in FOL dropbox by this Sunday's $11$:$59$ pm deadline Your Customer Expectations

After reading Chapter $2$ in the text, think about your own expectations when you patronize a company. Drawing on your own experiences list $5$ expectations that you feel are typical of most customers.

i$)$

ii$)$

iii$)$

iv$)$

v$)$

Which of the above is most important to you, as a customer and why?

Answer: