Regarding frequency of data collection, just because the data are available, it may not be collected at the same time of availability for crample, if a samping strategy is used the project lead or the person accountable for collecting data will gather information over a varying period of time. To further illustrate the point consider this example. Atravel services associate addresses numerous customer issues per hour. However, the quality of the service delivered to the customers measured by randomly selecting various data points over a period of one month This "sampling will represent the overall capability of the associate's work in servicing the customer. Is this a true or a false statement? Select your answer from the choices below. (1 point) True Falso QUESTION 6 When calculating the Cp Index, what does the standard deviation represent in the formata? Cp = USL LSL/60 Select your answer from one of the multiple choice options provided below (1 point) 1 The tolerance Interval 02 The confidence interval for the result 03 The range of the process 4 The variance of the index