Question: Reggie receives a phone call from a computer user at his company who says that his computer would not turn on this morning. After asking
Reggie receives a phone call from a computer user at his company who says that his computer would not turn on this morning. After asking questions, Reggie realizes that the computer seems to turn on because the user can hear fans spinning and the indicator light comes on and flashes during the boot. The Num Lock key is on but there is no video on the monitor. Reggie also learns that the computer has a new video card. The computer was working fine the night before, according to the user. Next, Reggie tests the video cable and the monitor. Finally, when Reggie reattaches the video cable to the video card port, the computer appears to be working.
Can you explain what might have caused this problem?
a The video cable is connected to the wrong video port.
b The integrated video was disabled in BIOSUEFI
c The integrated video has become unseated.
d The integrated video may not be working.
Step by Step Solution
There are 3 Steps involved in it
1 Expert Approved Answer
Step: 1 Unlock
Question Has Been Solved by an Expert!
Get step-by-step solutions from verified subject matter experts
Step: 2 Unlock
Step: 3 Unlock
