Reid, et al. (2021) Chapter 9Supporting Proficient Work Performance: Special Recognition Procedures 18. In order to make disliked work tasks more palatable for staff, general considerations include Ensuring that quality work is still promoted while making the tasks more enjoyable for staff Ensuring staff are well trained to perform their job duties and feel ______________performing them Discontinuing unliked tasks required of staff if they're not ___________________ ___________________ tasks where possible to make them less time consuming Making sure staff knows ___________ each tasks needs to be performed 19. What are the 4 steps of the Task Enjoyment Motivation (TEMP) protocol? 20. The TEMP approach requires a great deal of time and effort for a supervisor and, because of this, the process should be mostly used for a job task disliked by a majority of staff versus just a handful. Highlight or underline one: True False