Question: Reliable processes and systems can reduce defects, increase consistency, and improve patient outcomes all desirable goals within a health care organization. Creating and sustaining reliable

Reliable processes and systems can reduce defects, increase consistency, and improve patient outcomes all desirable goals within a health care organization. Creating and sustaining reliable processes, however, requires thoughtful planning and execution. This checklist of four steps segmentation, visualization, standardization/simplification, and back-up planning will help ensure your systems are designed with reliability in mind

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