Remark: Order-to-Cash process

Please open the "Conformance" tab on the Celonis platform. Part IV: Process Conformance 15. Until now, we have analysed the process exploratively by looking at the "as is" process and filtering on intresting phenomena. In addition, we can also check for conformance. What is the main additional benefit of this application on the Celonis platform? (2 points) a. The process model can be designed in Celonis based on the "as is" process b. Deviations to the process model are detected automatically c. Root causes of violations are detected automatically across the whole data model 16. Consider the violation resulting from returning goods. Which two material groups are mainly affected by this violation? (2 points) a. Potatoes, margarines b. Skin care, industrial oil c. Beer, leaf tea