Renewal assessment for Microsoft Certified: Dynamics $365$: Finance and Operations Apps Solution Architect Expert

Question $1$ of $25$

You are leading a requirement gathering session for a new Dynamics $365$ implementation.

When discussing a topic, a business user struggles to define discrete performance requirements while using complaints. You need to help the user understand the core problem and articulate what is needed.

Which type of question should you ask first to understand the core problem?

Leading

Close ended

Open ended

Recall