Replace bracketed information, $[$Company name$],$ with the company name you were assigned.

$$ Explain what the company$$s is saying about customer care $($customer experience, customer

service, customer centricity$).$ You may locate some of this information within the company

vision, mission, or values statements.

$$ Discuss how the company communicates its treatment of customers.

$$ Discuss how customers are aware of their rights and responsibilities as determined by the

company.

$$ Discuss how employees are informed of the company$$s expectations for customer care.

$$ Use in$-$text citations to support your statements and show evidence of research. Include

references on an APA formatted References page in alphabetical order.

$$ Use an extra page if needed, do not leave a gap between the last topic and this one$$APA

formatting does not require that headings begin on new pages. $($ the company is coscto $)$