Reply this In order for the supply chain to be able to meet its customers' expectations, customer service should be analyzed (Hugos, p. 140). In our end-of-course surveys as students, we will be required to complete this performance category in order to determine our satisfaction as a school customer. We need to provide feedback about our opinions of the coursework and of our instructors to the school so they can make improvements. To make sure that student satisfaction is increased, the course schedule can be adjusted according to the school's needs. The feedback provided to the school by the teachers also assists the school in making decisions about the teaching staff. There would be some concern for the school if a large number of individuals offered negative feedback at the school. In order to become efficient, you have to be able to operate at a level of profitability that is appropriate for your business. It is important to me as a student that I be able to attend a variety of courses simultaneously while maintaining my ability to learn the material and to make good grades while I do so. Taking more than one class at a time decreases my