Question: REPRESENTATIVE: Please calm down, ma'am. An immediate fix isn't really possible. There's an outage in your area, so you'll just have to wait until

REPRESENTATIVE: Please calm down, ma'am. An immediate fix isn't really possible. There's

REPRESENTATIVE: Please calm down, ma'am. An immediate fix isn't really possible. There's an outage in your area, so you'll just have to wait until it comes back on. What, if anything, should the representative have said instead?

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