Question: ___________________ represents the ability to meet or exceed current and future customer (i.e., buyer and eventually end customer) expectations or requirements within critical performance areas

___________________ represents the ability to meet or exceed current and future customer (i.e., buyer and eventually end customer) expectations or requirements within critical performance areas on a consistent basis.

	a.	Kaizen
	b.	Supplier quality
	c.	Strategic sourcing
	d.	Supply base rationalization

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