Required information Problem 2-1 [LO 2-5, LO 2-6, LO 2-7, LO 2-8, LO 2-9] [The following information applies to the questions displayed below] Consider the following narrative describing the process of filling a customer's order at a Starbucks branch: Identify the start and end events and the activities in the following narrative, and then draw the business process model using BPMN: the Starbucks customer entered the drive-through lane and stopped to review the menu. He then ordered a Venti coffee of the day and a blueberry muffin from the barista. The barista recorded the order in the cash register. While the customer drove to the window, the barista filled a Venti cup with coffee, put a lid on it, and retrieved the muffin from the pastry case and placed it in a bag. The barista handed the bag with the muffin and the hot coffee to the customer. The customer has an option to pay with cash, credit card, or Starbucks gift card. The customer paid with a gift card. The barista recorded the payment and returned the card along with the receipt to the customer. Problem 2-1 Part A, Question 1 Assume that you will complete your model with 12 elements in the sequence shown below. Required: 1. Which BPMN symbol should replace block 1 above to start the process? Multiple Choice A circle with a thin solid perimeter A rectangle with rounded corners A diamond A circle with a thick solid perimeter A rectangle with sharp corners The name for the symbol that you selected to replace block 1 in the process is which of the following? Multiple Choice A task A gateway An end event A start event An intermediate event