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Problem$-$Solving Application CaseCultures Clash at Ford

Ford Motor Company has attempted to remain ahead of an increasingly competitive and innovative auto industry by hiring James Hackett as CEO in $2017.$ Unfortunately, Hackett's leadership style and proposed changes have not entirely been well$-$received by employees, the media and the auto$-$buying public. This activity is important because it demonstrates the various effects senior leadership can have on both the external competitiveness and internal climate of a company.

The goal of this activity is for you to evaluate Hackett's tenure as CEO of Ford by examining the connection between his various approaches to leadership and Ford's initiatives during his tenure.

Read about Ford under Hackett's tenure as CEO since $2017.$ Then, using the three$-$step problem$-$solving approach, answer the questions that follow.

Ford Motor Company revolutionized the auto manufacturing industry more than $100$ years ago with the invention of the assembly line, but lately the company is struggling to remain attractive to investors. Ford has experienced costly recalls and lost hundreds of millions of dollars from its international businesses in recent years. ${?}^1$ New tariffs on steel and aluminum have eaten up $$1$ billion of Ford's profits, and Moody's has downgraded the company's credit rating to one level above "junk" status. By the fall of $2018,$ Ford's stock price hit a nine$-$year low. ${?}^2$ Meanwhile, rival manufacturers are inching

Prey.

$8,9,10$

$-.12$

of $17$

$$

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