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Situation Analysis: Power

After reading the scenario, answer the questions that follow.

Yasmin and a few of her friends work as bartenders at a local club near the university. They function as a team, rotating shifts during the week based on their class schedules. Everything was working smoothly until a new manager, Tom, was hired. He instituted some new rules for scheduling. His rationale for the changes was to add more structure and continuity to the process to ensure that all shifts were covered.

Yasmin and Toni were annoyed with the changes but complied because Tom was the new boss and had the right to make changes. Nicole and Daphne also complied, but they did so because they thought Tom was cute and had a great smile.

Nicole and Daphne choose to comply due to which type of power they think Tom exhibits?