Requirement 1. Explain the difference between lag and lead indicators tead indicators are performance measures v Operational measures tend to be Lag indicators are performance measures that tend to They Financial measures tend to be indicators. The financial results of a period Indicators Current customer satisfaction ratings, defect rates, and on time delivery rates the results of past decisions, but it also needs to know how current decisions may affect there to adequately a Requirement. The following is a list of financial measures indicate whether each is a la or lead indicator Indicator Management needs to know s the company managers need