Research into the effectiveness of employee training programs indicate that about $10\%$ percent of training programs improve employee performance or behavior in the workplace. Assume you are a human resource professional and you are getting ready to introduce a new and very expensive employee training program to a large number of administrative support staff. What step should you take to ensure the success of the training program?

a$.$ Carefully screen the trainees to ensure they are properly motivated to participate in the training.

b$.$ Ensure that the training program has the complete support of management and that the benefit of the training is carefully explained.

c$.$ Allow disinterested staff to opt out of the training program.

d$.$ Use a variety of training techniques to make sure all the participants remain focused in the program.