Key Performance indicators are the indicators used to measure the performance of an organisation to achieve the business objectives. They are useful for evaluating the level of success of an organisation. Some key performance indicators of an organisation are job role competency rate, training class attendance rate customer lifetime value, customer satisfaction and retention, cost, profit, employee turnover rate, retirement rate, etc. The importance of key performance indicators for employee training programs are given below:- 1. Key performance indicators help the employee in gaining new skills and knowledge by giving training to the employees in the training programs. 2. Key performance indicators provide techniques for successful decision-making process in accordance with the employees performance. 3. KPIs enable new employees to reach the full productivity with the help of onboarding programs. 4. Effective training programs helps in achieving good corporate culture. 5. KPIs is important fro increasing the overall productivity and effectiveness of the organisation. 6. KPIs gave many opportunities to increase the employee net promoter score. 7. Training of employees enable to increase sale volume and effective customer service.

Benefits of Key performance indicators for organisation are given below:- 1. Key performance indicators help in setting the goals and targets of the organisation by giving understandable information, and it also enable everyone in the organisation to move in the same direction. 2. KPIs help in measuring and calculating the activities of the organisation which includes marketing, finance, human resource management, etc. 3. KPIs can help in resolving the issues of the organisation such as labor issues, financial issues, customers issues, etc. and take corrective actions to solve these problems. 4. KPIs help in increasing the morale of the employees because KPIs give many incentive plans that empowers the employees to improve the performance. 5. KPIs help to control the costs as KPIs recognise cost saving prospects related to the organisational activities. Overall, Key performance indicators plays an important role in measuring and analysing the overall success factors of the organisation.

###Make Executive Summery on it