Question: Research the process at Starbucks to make a Latte. Draft a high-level flowchart for the process. Identify time and cost for each step. Make assumptions

  • Research the process at Starbucks to make a Latte.
  • Draft a high-level flowchart for the process.
  • Identify time and cost for each step.
  • Make assumptions as required and note what they are.
  • Identify ways to improve the process.
  • Identify time and cost for each step in the improved process.
  • Estimate the costs/benefits of the proposed changes.

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