Researching and applying problem-solving methods. Evaluating organizational problems and applying organizational behavior and or project management principles to develop relevant solutions. Providing credible evidence to support assertions.

The Iowa State Department of Corrections is experiencing a problem of high turnover among correctional officers and allied health workers. After the readings of Duffy, G. & Furterer, S. (2020). The ASQ Certified Quality Improvement Associate Handbook. ASQ Quality Press, Chapter 7, Chapter 8, and Chapter 9, the watching Simplilearn. (2020, May 6). Lean Six Sigma In 8 Minutes | What Is Lean Six Sigma? | Lean Six Sigma Explained | Simplilearn [Video]on YouTube, your own understanding, and knowing the four (4)root causes to the problem, including Chronic understaffing and overtime (high frequency/impact), Poor leadership practices (low recognition, limited flexibility, poor communication), Unsafe and stressful work environments (exposure to assaults and traumatic work; limited mental health supports for staff), and Limited career paths with low pay (leading nurses/clinicians to move to civilian hospitals):

1. Research problem-solving methods for the root causes of the problem of high turnover among correctional officers and allied health workers, which the Iowa State Department of Corrections is facing.

2. Evaluate the problem-solving options, includingproject/program management tools.

3. Choose the tool(s) to solve the problem of high turnover among correctional officers and allied health workers at the Iowa State Department of Corrections.

4. Present the literature review section of this paper. Content from relevant industry-specific publications is acceptable for this literature review.

a. Identify the evaluated tools.

b. Explain why they were not chosen or have been chosen to solve the cause of the problem at the Iowa State Department of Corrections.

5. Add a new section to your paper applying the selected problem-solving method(s)(The fishbone diagram and the 5 Whys method) to the root cause of the problem at the Iowa State Department of Corrections.

a. Provide a detailed description of the method(s) used.

b. Include relevant diagrams or charts to show the method(s) used.